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Claude Certified Associate - Foundations Prep Course
Learn how to operate Claude with professional discipline, turning everyday business problems into reliable Claude workflows you can stand behind.
Most people learn one or two things Claude does well and stop there; that works for simple tasks, but it doesn’t accelerate recurring work, team deliverables, or anything requiring heightened leadership review. The decisions you make before you begin writing prompts set the quality ceiling for everything that follows.
This course teaches knowledge workers with foundational applied knowledge of Claude capabilities, how to operate Claude across the full spectrum of work to deliver trusted and repeatable results.
Learning Objectives
By the end of this course, you'll be able to:
- Select the right Claude entry point, model, and feature set for a given professional task, and manage context to maintain continuity across a session
- Write structured prompts using a repeatable component framework, decompose complex requests, and iterate diagnostically to improve output quality
- Evaluate Claude's output for accuracy and completeness, identify hallucinations and bias, and know when human verification is required
- Integrate Claude into team workflows by deciding which steps to delegate, and communicate its value and limitations to stakeholders accurately
- Configure Claude Projects with instructions and knowledge sources, and maintain those configurations so they stay accurate over time
- Apply governance, data-sensitivity, and responsible-use judgments to everyday Claude work
- Diagnose underperforming prompts and outputs, trace them to a root cause, and optimize workflows so fixes persist
Prerequisites
Before starting this course, we recommend you complete: Claude 101, AI Fluency: Framework & Foundations, and AI Capabilities and Limitations.
Who this is for
The Claude Certified Associate Foundations course is for people already using AI-powered productivity tools in their work. It suits roles such as operations, marketing, project management, education, communications, and other knowledge workers.
This course contains the following lessons:
Claude Platform & Model Foundations
Master the four decisions that set the quality ceiling for every Claude session before you write a single prompt: entry point, capability features, model, and context.
59 Minutes
Prompting & Task Execution
Learn effective prompting as a communication discipline with a repeatable structure that anyone can build.
53 Minutes
Evaluating & Validating Claude's Output
Learn to evaluate and validate Claude's output so that you can stand behind every deliverable you put your name on.
74 Minutes
Workflow Integration & Solution Design
Learn how to move from "I use Claude" to "our workflow uses Claude" by deciding which steps to delegate to the model and which to keep with humans.
63 Minutes
Configuration & Knowledge Management
Learn to configure Claude once, so that every conversation that follows benefits from having the right context in place.
47 Minutes
Governance, Risk & Responsible Use
Build the judgement to decide what is safe and appropriate to bring to Claude.
55 Minutes
Troubleshooting & Optimization
Diagnose why output is underperforming, trace the root cause, and apply the necessary fixes.
30 Minutes
Course Summary & Next Steps
Learn how to connect the seven skills taught in the previous modules into one discipline for operating Claude with confidence.
8 Minutes